officeFocus Privacy Policy
Effective 22nd May, 2018
officeFocus® is a U.K. based software service provider and a web hosting solution provider (“Services”).
officeFocus® respects the privacy of every individual who visits officefocus.group and associated domains (“Website”) and/or purchases its Services. This Privacy Policy is our commitment to transparency in communicating how officeFocus® collects, uses, and discloses the information that is collected from you, the visitor of its website and/or customer as well as the choices you have with respect to the information.
SCOPE OF POLICY
This Privacy Policy applies to how we collect, use, and disclose information from the following individuals:
- Customers — individuals who register, on their own or on behalf of an entity, to use officeFocus® Services with the creation or administration of a officeFocus® account.
- Event/Marketing Participants — individuals who provide their information to officeFocus® when they register for officeFocus® webinars, subscribe to marketing material, participate in surveys or contests, or attend other officeFocus® events.
- Website Visitors — individuals who visit officeFocus®â€™ Website and opt to provide contact information including an email address to receive communications from officeFocus®. For purposes of this Privacy Policy, a Website Visitor does not include an individual who visits a website hosted by Liquid Web but owned and operated by a Liquid Web customer.
This Privacy Policy does not apply to a Customer’s website. Our Customers are responsible for the information they or their end users store in our hosting environment as well as compliance with applicable laws and regulations, and officeFocus’s terms related to the collection and storage or personal information.
INFORMATION WE COLLECT
Customers
officeFocus® asks for your account information which includes your name, business name, email address, physical address, phone number, credit card and bank account information (stored directly with a third party processor), and website domain. By voluntarily providing officeFocus® with your account information, you represent that you own and consent to our use of such personal data.
Event/Marketing Participants
officeFocus® may ask for your name, email address, physical address, and phone number. Participation in events, surveys, contents, or subscribing to marketing material is voluntary and you may choose whether or not to participate and therefore disclose this personal data.
Website Visitors
At your option, officeFocus® asks and may collect your name, email address, physical address, and phone number. In addition, we also collect information such as web server logs, internet protocol (IP) addresses, browser type, or other information as part of aggregated data.
COOKIES AND OTHER TRACKING TECHNOLOGIES
officeFocus® uses cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. We gather information such as internet protocol (IP) addresses, internet service provider (ISP), operating system, browser type, date/time stamp, and store it in log files. To collect this information, a cookie, a standard feature of a website that allows us to store a small amount of data on your computer to allow our web servers to recognize you, may be set on your computer or device when you visit our Website. We may track your use across different websites and services. In some countries, including those in the European Economic Area (“EEA”, the information in this paragraph may be considered personal information under applicable data protection laws.
You can control how websites use cookies by changing your cookie settings (www.aboutcookies.org), but your modification may limit your use and functionality of some of the features on our Website. We may also use cookies and other tracking technologies to provide you advertising based on your browsing activities. You may opt out of targeted advertisements by visiting http://optout.networkadvertising.org, or if located in the EEA, you may opt out by visiting http://www.youronlinechoices.eu/.
HOW WE USE YOUR INFORMATION
officeFocus® uses the information it collects about you in the following ways:
- To respond to any requests from you regarding sales and support.
- To contact you regarding any agreements or accepted terms that you may have with officeFocus® for the Services.
- To provide you with marketing emails, special offers, advertising campaigns, or newsletters.
- To provide you with information logs associated with the use of officeFocus®â€™ Services.
- To contact you regarding functionality changes to our Services or Website.
- To develop new features and functionality to our Services and Website.
- To collect payment and bill for our Services.
- To help personalize searches.
- To diagnose problems.
- To find and prevent fraud.
- To register your domain and IP address through ARIN (American Registry for Internet Numbers).
- To carry out other purposes as disclosed to you through the Website, or found in terms or an agreement between you and officeFocus®.
- Process for other purposes for which we obtain your consent.
HOW WE SHARE INFORMATION
officeFocus® shares the information it collects about you in the following ways:
- Third Party Providers — officeFocus® may share your information with third party providers that provide services on our behalf or resellers who provide officeFocus® Services. These companies may assist with marketing support, processing credit card payments, content delivery, email, providing sales leads, and customer support. Third party providers may only process personal information pursuant to officeFocus®â€™ instructions, and in compliance with the Privacy Policy and other applicable regulations.
- Advertising — Based on the cookies and other tracking devices, we may work with advertising companies to display ads that may be of interest to you.
- Business Transactions — To provide information to a third party in the event of any disposition of all or any portion of our business (e.g. reorganization, sale, assignment, bankruptcy).
- Aggregated or De-identified Data — We may disclose or use aggregated or de-identified information with third party providers for research purposes relating to our Services.
- As Required by Law or Similar Investigations — To comply with legal obligations (e.g. subpoena) or investigate potential legal violations. Liquid Web may be required to share personal data in response to lawful requests from public authorities including to meet national security and/or law enforcement requirements.
- Safety — We may disclose your information to protect and defend the safety of officeFocus® in connection with investigating and preventing fraud or security issues.
- Consent — officeFocus® may share your information with your consent.
YOUR CHOICES
You may unsubscribe from receiving promotional or marketing emails from officeFocus® at any time by using the “unsubscribe” link in the email received, or by emailing us at privacy@officefocus.group. As outlined in the Section, Information We Collect, you can also control your cookie settings.
With respect to your account information, you may update, correct or delete information that you provided to us by logging into your officeFocus® account or contacting us at privacy@officefocus.group.
DATA RETENTION AND SECURITY
When officeFocus® no longer has a legitimate business need to process your personal information, or no longer has a need to keep your personal information for any legal, tax, or regulatory reason, we will either delete or anonymize it.
officeFocus® takes all reasonable steps to protect information received from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry standard Secure Socket Layer (SSL) encryption for your data that is transferred over the internet. Despite its use of encryption, officeFocus® cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us at privacy@officefocus.group.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
For individuals in the EEA, officeFocus® legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. officeFocus® will process personal information from you where, a) we have your consent to do so, b) where processing is necessary for officeFocus® to perform Services pursuant to an agreement, or c) where processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information, or may otherwise need the personal information to protect your vital interests or those of another person. At any time, you have the right to withdraw or decline consent. If you do not provide the requested information, officeFocus® will not be able to perform Services for you. Also, you have the right to object where we rely on our legitimate interests to process your personal information.
INTERNATIONAL TRANSFERS
officeFocus® is an international consortium and stores your information in the United Kingdom. officeFocus® may transfer your personal information to countries other than the country in which you live. Whenever officeFocus® transfers personal information originating from the EEA or Switzerland to other countries not deemed adequate under applicable data protection law, it will do so on the basis of the EU Standard Contractual Clauses.
DATA SUBJECT RIGHTS
Individuals located in the EEA may have additional statutory rights available to them with respect to their personal information, including the right to access your personal information, have it erased, have it corrected, or object to or restrict processing. If you would like to make such a request, please email privacy@officefocus.group and we will respond within thirty (30) days. officeFocus® will need to verify that the individual is inquiring about his/her own information before we can assist with the request.
We will comply with such requests to the extent legally required by applicable law. For EU individuals, you also have the right to lodge a complaint with the supervisory authority.
CHILDREN
Our Website and/or Services is not directed at children and our services are designed for consumers and businesses. We do not knowingly collect information from or about children under 13 years of age, and use of our services by children under 13 years of age is forbidden.
CHANGES TO PRIVACY POLICY
officeFocus® reserves the right to modify this Privacy Policy at any time, however, should we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you disagree with the changes, you may terminate your Services.
CONTACT US
If you have any questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please contact us at:
officeFocus® Group
Commerce House
2 Carlton Boulevard
Outer Circle Road
Lincoln Lincolnshire LN2 4WJ
England
Email — privacy@officefocus.group
